Specialist Homeless Support
Upper Hunter residents at risk of or experiencing homelessness can approach us for support, advice and referrals. Our service works to assist people into long-term and sustainable housing.
We cannot provide Temporary Accommodation (TA). For temporary accommodation, people needing immediate accommodation should contact Home In Place on 1300 333 733 during business hours. Out of hours, please contact Link2home on 1800 152 152.
- Home in Place: Emergency Temporary Accommodation
- Link 2 Home: Link2home Homelessness Line
Our Services include:
Person centred support from experienced caseworkers.
A limited number of short and medium term accommodations options are available throughout the Upper Hunter. These are transitional properties and UHHS is not a Housing Provider.
Assistance with Housing Applications.
Referrals to specialist services including:
Mental health
Financial counselling
Drug and alcohol supports
Tenancy tribunal assistance and advocacy
Victims of crime applications
No Interest Loans Scheme (NILS) applications
Brokerage for household start-up goods for eligible clients
Referrals to partner services who provide other housing related supports such as furniture
Food and cleaning packs for eligible clients
Supported by Blue Torch Muswellbrook
Community Hub
Upper Hunter Homeless clients have access to our community hub based at 3 Wilkinson Avenue, Muswellbrook. The hub is open from 10am until 1pm daily and provides:
A safe space to unwind and take stock.
Tea, coffee and snacks.
Laundry facilities.
Shower.
Wifi.
Client use of a laptop and phone.
Toys and craft materials.
Information on local and specialist services.
World Homeless Day - Local Support
In this video, our Caseworkers Mel and Kharja, along with Scott from Singleton Neighbourhood Centre, share their insights into what homelessness looks like in our local community. They discuss the support services available, the connection between homelessness and mental health, and how locals can help make a difference.